The definitive guide to targeted surveys - a detailed overview of potential strategies, targeting options, industry best practices and real-world examples you can copy and use as your own.
Whether your goal is increased conversions, revenue, growth insights or even reduced churn, this post will teach out how to use targeted surveys to collect customer insights that you can use to transform your business. [More]
With the right questions, you can transform your website surveys from a static data collection tool into a gold mine of actionable customer insights that can be used to find new growth opportunities, increase revenue, improve website conversions and reduce churn. [More]
So you want to to improve your website’s conversion rate. Or gauge how people feel about your MVP. Or put out feelers to see what they think about your website. Or incentivize them to make a sale. Or learn what you could and should be doing to improve the user experience.
Consider the survey your new best friend. They’re easy to use, many are customizable, and they give you concrete, actionable answers to just these sorts of questions -- and all in real time.
Provided you’re using the right kinds of surveys in the right ways, that is.
Fret not, because we’re shedding light on some of the signposts of effective customer surveys and how to use them to guide you down the path toward consumer enlightenment. [More]
One of the prevailing pain points that a lot of businesses face time and time again is not knowing how to effectively and efficiently gain coveted access to the psychological Holy Grail that is consumer insight.
While your options are plentiful, hands-down one of the best and most effective methods available today for gaining vital customer feedback is through surveys.
We’ll explore the best practices for implementing surveys, when and how to use them, and everything you stand to gain by harnessing them to make fact-based business decisions rather than relying solely on gut feeling. [More]
By showing an exit intent popup at the moment that a visitor leaves your website you have a great opportunity to either still convert the visitor or to learn about the reason for leaving. This posts explores the value of using exit intent pop-ups to improve your conversion rate and more specific the cart abandonment rate. [More]
Online surveys are very effective for improving the conversion rate of your website or service. You can collect quantitative data by asking closed-ended questions, and qualitative data by asking open-ended questions. Both types of questions can provide valuable insights. In this article we discuss the value and pitfalls of both type of questions. [More]